I.M Privacy and Cookie Policy

Impresario Global takes your privacy seriously. We want you to be confident that the information you give us is safe and secure. This Privacy & Cookie Policy sets out the basis on which any data you provide to us, or that we collect from you, will be processed by us. Read the following carefully to understand our practices and views regarding your personal data and how I.M will treat it.

If you want to contact our data administration team, have any queries relating to I.M’s use of your personal information, or if you have any other related questions, please contact our team at [email protected].

Information we collect

I.M collects and processes the following information:

Personal information including name, email address, phone number, postcode, city, age, and gender. Information regarding the device you are using, your interests, Facebook ID. For businesses name, postcode, job title, address, telephone number, email. This information is collected by:

Filling in your information on Impresario Global.
Providing the information to us either by mail, email, or phone.
Engaging with us across I.M’s social media channels.

I.M also collects data regarding your activities on our Website and our App. It includes but is not limited to:

IP address
Analytical data regarding your location
Browser/Device type
How you use Service
Details of the transactions you make on our app or website

At I.M, we do not save any data regarding credit card transactions made on our App or Website. This information is securely transmitted for processing by I.M’s third-party payment processor.

1. Where do we keep your data

We store all information you provide to us on our secure servers. Where I.M has given you (or where you have chosen) a password to access certain parts of our app or site, we ask you not to share a password with anyone. You are responsible for keeping this password confidential.

2. How do we process your information?

We use your data and information in the following ways:

To ensure that the content from the I.M website is presented most effectively for you and your computer/ mobile device.
To provide you with products, information, or services requested from us or which may interest you.
To carry out our responsibilities arising from any agreements entered into between us.
To allow you to partake in interactive features of our services- when you choose to do so.
To notify you about any changes to our services.

3. Who do we share your information with?

I.M does not share your information with any third parties other than those who are sub-processing our information or require your details to fulfill your ticket purchase. All third-party sub-processors are checked and vetted before any data is sent to them. These third-party apps only store your information for as long as it takes to be processed by them, and they do not share this data with any other party at any given time.

4. For how long do we keep your personal data?

Unless we require a longer retention period or permitted by law, I.M will store your data for as long as you are associated with I.M, or until you request it to be deleted.

Even if I.M deletes your personal data, it may persist on the backup or archival media for tax, legal, or other regulatory purposes. Please contact us at [email protected] if you no longer wish to hear from us.

5. What are your rights?

You have the following rights when working with I.M:

Exceptions

It may be necessary to contact you in some cases if you have withdrawn your consent in the following scenarios:

For legal reasons.
You have a contractual obligation with I.M.
You have an outstanding balance with I.M.
I.M needs to contact you to deliver a service you have paid for.

Right to be informed.

Individuals have the right to be informed about the collection and use of their personal data. This Privacy & Cookie Policy fulfills that requirement.

Right to rectification.

Please let us know if your data is incorrect, and we will update it accordingly.

Right of access.

You can request your information from I.M at any time. To do so, please forward your request to [email protected]

Right to erasure.

Email your request to [email protected] if you wish to request this at any time.

Right to object.

A user has the right to opt-out of any communications that I.M may wish to send you at any time by dropping a mail at [email protected]

Right to data portability.

You can request your data be transferred to yourself or a third party by contacting [email protected]

Right to restrict processing.

Email your request to [email protected] if you wish to request this at any time.

Contact us

If you have any queries relating to our use of your personal data or any other related data protection questions, please contact us at [email protected].

Cookies

I.M may collect data about your computer, including your available IP address, browser type, and operating system for system administration and to report aggregate data and information to our advertisers. It is statistical data about our users’ browsing patterns and actions, and does not identify any individual.

We may obtain data about your general internet usage for the same reason, by using a cookie file stored on your computer’s hard drive. The cookies contain data. They help us to improve our site. This data will be transferred to your computer’s hard drive to deliver a more personalized and better service. They enable us to:

Estimate our audience size.
Estimate our audience’s usage pattern.
Speed up your searches.
Store information about your preferences.
Allow us to customize our site according to your interests.
Recognize you when you return to our site.

You may refuse to accept I.M cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, you may be unable to access certain parts of the I.M website if you select this setting. Unless you adjust your browser setting to refuse cookies, our system will issue cookies whenever you log on to our site.